Digital tools can help you leverage technologies and improve business operations. The question, however, is, where do you start? Which technology tools are the most essential for your digital workspace?
Organizations today are accustomed to buying digital tools to solve every business problem. You may have multiple technologies overlapping many of their functions in the long run.
When deciding which digital tools to buy, always consider which tools will work in tandem to help your business. You should be able to maximize the use of each tool, and they shouldn’t be quick fixes for particular problems. Besides, tools are an investment. Only go for those that will help you achieve your broader goals.
Here are some essential tools for your digital workspace:
There’s no doubt that technology has made life easier for both employees and managers. But having a single integrated interface with all the company’s data in one place leaves the organization vulnerable. And since all the organization’s work gets done on the digital workplace solution, an attack on it can make the entire company standstill.
With a proper cybersecurity strategy, you can close all undefended fronts that hackers or other malicious agents can exploit. This is especially important in the remote work context as the digital workplace creates a lot of access points for attackers to target. For instance, employees may use their devices for work and vice versa, and they are more exposed to social engineering attacks and phishing outside the office environment. As such, digital workplace security should be a priority to prevent data breaches.
Every enterprise follows a record of transactions such as orders, payments, suppliers, banking, etc. So, it’s expected that a dynamic organization will produce large volumes of documents. In addition, you would need to circulate the documents across different departments for filing, approval, and execution.
The solution to managing these files across departments is integrating a document management system for a smooth operation. For this reason, document management systems are one of the most deployed technologies. According to Statista, the global document management system market is expected to grow to $6.78 billion by 2023.
The market is evolving, driven by the need for increased efficiency in the workplace. Examples are platforms and point-solution services that provide better-performing business content. They allow for more efficient and higher quality creation, distribution, collaboration, and content management across the entire organization.
- CRM software: Customer Relationship Management software helps you navigate your entire relationship with your customers.
- HR Software: Human resources tools manage a whole range of your firm’s HR activities. This includes payroll, attendance, employee rewards, and compensation. HR tools incorporate artificial intelligence and big data to work on performance, retention, engagement, and performance monitoring.
- ERP software: Enterprise Resource Planning software is crucial in managing collaboration and overall productivity. It would be best if you had this to perform administrative functions like accounting, supply chain operations, project management, procurement, and compliance.
Collaboration and Communication
Collaboration occurs in the workplace when people work together to achieve a goal. The team can use different ways to collaborate, depending on the project they are working on. Discussing and sharing ideas is vital in making the process work much more smoothly for everyone.
This work style is a modern twist to using a Gantt chart that one manager could supervise. Technology has set the stage for employees to share information even if they’re halfway across the world apart from each other. A digital workplace means employees don’t have to contend with traditional communication barriers.
Before deciding on the best collaboration tool for your business, determine your goals:
- Does your business need to find fresh sales leads?
- Are you interested in boosting your company profile in the community?
- Would you like to create a knowledge library for your team members?
- Do you want to connect with your remote workers via video conferencing?
No Code Business Solutions
Low code and no-code application development have enabled subject-matter experts across organizations to create apps that improve productivity and engagement. Thus, the opportunity has allowed business leaders to tap into a growing developer base that wasn’t recently available.
According to a Statista survey, companies that have built customer-facing apps using low-code platforms increased revenues by 58% on average. Another report by Gartner indicates that 80% of programming technologies will be accomplished without coding by 2024.
Low code or No Code can help your organization do more with less, thanks to its core principles of automation, abstraction, and seamless connectivity to other software platforms. Companies are also incorporating low-code functionality such as drag-and-drop interfaces into many SaaS platforms, empowering teams to continue working on one platform without switching between software applications.
Digital business relies on analytics to gather intelligence about the company and its operations. Besides performance and business metrics, analytics can improve the security and performance of digital workspaces. By enabling workers to see how others in similar jobs perform tasks and recommending apps and files, analytics can be a tool for enhancing overall intelligence and productivity. An example is identifying a potential threat or security attack or out-of-the-ordinary activity that can indicate the need to lock down data.
Another powerful way to use analytics tools is to improve notifications. When a system looks at a user’s work patterns, it can identify which information the user regularly acts on. The analytics tool then delivers those items in a fashion more prominent than others.
The analytics tool must provide comprehensive insights into the networks, devices, and data used. When you do this type of analytics right, IT can deliver “intuitive” workspaces that improve the user experience.
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